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Common questions

  • Who can become an Oak Street Health patient?

    Our general practitioners specialize in caring for anyone with Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.

    If you are wondering how to find a general practitioner doctor near me just type your city, state, or zip code and we will make sure to show you, the closes gp near your area.

  • How do I or a family member become an Oak Street Health patient?

    Call (888) 812-1183 to find a Medicare doctor near you and learn more about becoming a patient at Oak Street Health. You can also stop by your nearest primary care center or fill out a become a patient form, and we'll be in touch.

  • Do I need to be a patient to attend events?

    You do not need to be an Oak Street Health patient to enjoy our in-center community room events. We encourage adults in the community to attend classes and social events.

  • What hospitals do you work with?

    We work with any area hospitals that accept your insurance.

  • What insurance does Oak Street Health accept?

    Oak Street Health primary care accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans. Call us at (888) 812-1183 to find a primary care physician near you or visit insurance plan acceptance tool to see if we accept your specific insurance.

  • Does Oak Street Health accept Medicaid?

    Yes, Oak Street Health accepts Medicaid as a secondary insurance to your primary Medicare plan. For details on plans we accept, visit our insurance plan acceptance page.

  • Can I keep my specialist?

    We work with specialists in your insurance network. Our team of referral coordinators can help you navigate these networks to connect you with the best specialist for your needs.

  • What if I’m not sure I want to change doctors right now?

    You're welcome to visit before you decide if Oak Street Health is right for you. Call (888) 812-1183 to learn more. Or visit one of our primary care centers near you.

  • Is Oak Street Health an insurance company?

    No, Oak Street Health is not an insurance company. We know insurance can be confusing, so we offer support to help our patients navigate their Medicare benefits.

  • What will Oak Street Health cost me?

    Your costs will not change because you become an Oak Street Health patient.

  • Will I lose my Medicare if I change my insurance to a Medicare Advantage plan?

    No, you will not lose your Medicare if you elect a Medicare Advantage insurance plan.

  • Can you help me apply for Medicaid?

    Yes, your Patient Relations Manager (PRM) can work with you to determine if you are eligible for Medicaid.

  • How do I choose a doctor near me to go to?

    To find a doctor near your area, add your city, state, or zip code in the search bar and choose the most suitable doctor near you.

  • What is the difference between a doctor and a primary care physician?

    A doctor can specialize in various fields, while a primary care physician is focused on general health and preventive care for on going medical needs and wellness.

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